Can I pick a specific day & time for my delivery?
You may request a delivery date, give us a call and we will do our best to work with you (512) 387-7270.
How fast can I get my delivery?
Delivery times vary but they are usually 2 to 4 days from order. During some peak times (cold spells, holidays, etc.) delivery times may be as long as 1 to 2 weeks. We are unable to deliver a newly placed order ahead of those that have been waiting.
Do you deliver to my town?
We deliver to Firewood to Travis, Williamson, and Hays counties. These counties include Austin, Pflugerville, Round Rock, Georgetown, Kyle, Buda, Dripping Springs, Leander and other surrounding cities. If you live 31 miles or more from our location (6707 Emerald Forest Drive, Austin, Texas 78745) a delivery charge will be applied to your order depending on distance.
What length is your firewood cut?
Our standard firewood is cut at 15 to 18 inches. That is the industry standard length so volumes can be measured consistently & each piece fits correctly in stoves and on firewood racks.
We also have a custom Stove Cut that is 12 inches long.
What types of firewood do you sell?
We sell seasoned post oak firewood and more. Our post oak is our most popular type of firewood. According to Texas Monthly, the five best barbecue restaurants in Austin all use post oak wood for their cooking. Sometimes we also have specialty woods available in limited quantities. Specialty woods may include: pinion, pecan, hickory and mesquite. Call to inquire.
What is a quarter cord, half cord, and full cord?
A cord is the only legal measurement of firewood. It is a volume measuring a total of 128 cu ft when stacked loosely. It is generally defined as a “loosely stacked pile of firewood that is 4′ high x 4′ wide x 8′ long”. Woodchuck Delivery sells a cord by face measurements, for instance a quarter cords measures 4′ high by 4′ wide plus the width of the wood, a half cord measures 4′ high by 8′ wide plus the width of the wood, and a full cord measures 4′ high by 16′ wide plus the width of the wood. Our wood is cut 15″-18″ unless custom ordered..
Is there a delivery charge? Sales tax?
There is no delivery charge if you live within Travis, Williamson, and Hays counties. All taxes are included in the final price at checkout.
What days do you deliver?
During peak season we deliver our firewood up to 7 days per week.
Do you have a retail store or place that I can pick up firewood?
Currently 100% of firewood is delivered. We do not have a retail store or place to pick up firewood, but we are looking to provide that soon.
How do I order from Woodchuck Delivery? Can I pay cash or check?
Most of our ordering is done online. Our online ordering is available 24/7. You can place an order online and pay by cash or check if you wish.